2. speakers
  3. 161648-20215

High Eng Audio Auctions on Ebay does not honor their deals

Purchased a pair of Eminent Technology LFT-VI speakers from them off Ebay and they delayed shipping for a week  saying that their staff had contracted COVID.
Yesterday they said that they cannot ship the speakers because the shipping was too low and asked for money to ship them to me. 
Very disappointed with the way they conduct their business.
128x128triode12
bkeske's avatar
bkeske
5,596 posts
 
Very odd. Ive bought a few things from them, only one that I would consider a ’major’ purchase, and have never had a problem. Easy to work with and always ship out quickly.

I would attempt to contact Adam directly and see if you can work it out. It seems to me if you purchased an item with the shipping cost plainly stated and included, they should honor that, regardless, or, return you payment. Where they additional fees associated with the shipping cost?

They have a Facebook page with their number listed.
triode12's avatar
triode12 OP
25 posts
 
The listed postage fee was $800 shipped to Australia. $600 for the USA.
They did not honor the $800 fee which is not insignificant. Yet they wanted more money to ship it to me.

New message from: highendaudioauctions (12,115)We just got back into the office today. Do you have an address in the United States by any chance you can have these shipped too? Our international freight company does limited shipment to Australia and the cost is extremely high from what they are quoting. If you are okay with paying additional shipping cost we can still ship them if not we would have to cancel the transaction.

Thank You!

HighEndAudioAuctions
http: www.highendaudioauctions.com/

Find out what we ll be selling before everyone else does...

Follow us on Instagram!
@Highendaudioauctions

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Have gear to sell? Get a quote from us!
www.stereobuyers.com
triode12's avatar
triode12 OP
25 posts
 
This was the previous email after I asked them why they were taking so long to ship. Obviously they were stalling - probably someone offered them a high price post-auction.

New message from: highendaudioauctions (12,085)Shannon, the speakers are packed up but have not shipped out yet. Since Monday we are closed down due to covid and awaiting test results on some of our staff.

Thank You!

HighEndAudioAuctions
http: www.highendaudioauctions.com/

Find out what we ll be selling before everyone else does...

Follow us on Instagram!
@Highendaudioauctions

Like Us On Facebook
www.facebook.com/Highendaudioauctions

Have gear to sell? Get a quote from us!
www.stereobuyers.com



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