Why are digital streaming equipment manufacturers refusing to answer me?


I have performed double blind tests with the most highly regarded brands of streamers and some hifi switches. None have made any difference to my system on files saved locally. I have asked the following question to the makers of such systems and almost all have responded with marketing nonsense. 
My system uses fiber optic cables. These go all the way to the dac (MSB). Thus no emi or rfi is arriving at the dac. On top of this, MSB allows me to check if I receive bit perfection files or not. I do. 
So I claim that: if your dac receives a bit perfect signal and it is connected via fiber optic, anything prior to the conversion to fiber optic (streamers, switches, their power supplies, cables etc) make absolutely no difference. Your signal can’t be improved by any of these expensive pieces of equipment. 
If anyone can help explain why this is incorrect I would greatly appreciate it. Dac makers mostly agree, makers of streamers have told me scientific things such as “our other customers can hear the difference” (after extensive double blind testing has resulted to no difference being perceived) and my favorite “bit perfect doesn’t exist, when you hear our equipment tou forget about electronics and love the music”!
mihalis
I assume you meant prousb and not usb? Did you run bit perfect tests to ensure you were comparing apples to apples? 
It is encouraging to hear you got improvement and that it was pretty simple. Would you mind elaborating how you can intuitively figure out the reason based on what the innuos statement has / does? 
I don't think people realize that the USB signal does not get reclocked by the DAC. What they reclock on the DAC is the audio signal that is transported via USB.
In async USB DAC receives "frames" of data usually at 1kHz rate and feeds them into buffer.  It signals back upon buffer under/overflow to adjust size of incoming frames.  It is data coming in - not "audio signal".
Hi @mihalis yes, it’s the ProUSB / ProISL combo:

https://www.msbtechnology.com/dacs/prousb/

It’s the two part combo (scroll down on that link above):

  • Pro ISL Input Module
  • Pro ISL cable
  • Pro USB
That’s what I wrote on my previous post, no? Is this not what you meant?

Some really good points about A B which I will address here. Since someone attacked my person for some mysterious reason, I am forced to explain that these tests were always done with a group of experienced audiophiles in Asia and in Europe. To them we added some friends who aren’t audiophiles to make sure we don’t have any bias from that. We did double blind tests, not triple blind. The groups were not the same always. And the tests were two hour affairs on occasion and not some extensive lab test. I am claiming nothing other than what this meant for us. 
The post earlier about how the ear isn’t made to compare is I believe correct but our methodology probably eliminated this bias. 
First we listened with knowledge of what equipment we are hearing. Then we listened to equipment which was given a code (not A or B but eg 346 and 589). And finally we listened to unidentified equipment in random order and asked to identify which code it was. 
Various pieces of equipment had different success because many obviously do sound different. But with equipment which shouldn’t really make a difference according to some logic, we had the following results

1) consistently, expensive equipment was identified as better and we could all elaborate that we heard specific differences. I certainly did think so

2) consistently, when the equipment was labeled, we could not necessarily say if it was overall better or not than the other but we developed certain characteristics we each thought we heard. These characteristics were not consistent between each listener but the same for each listener

3) not one person was able to identify these differences with more than 20% consistency vs 1 or 2!!!

Take me out of the equation since I am apparently a troll. The people in these rooms are audiophiles with significant experience, from different cultures and of different ages. We were stunned. (Non audiophiles usually abandoned us after 30m).

What this meant for us? If we smell something doesn’t make sense, we look into it so that we don’t end up spending our savings towards the wrong equipment or system. Ie we try to reduce bias. As a result we feel we have better systems with less equipment and less cost. 
This is how this worked for us. I am sure everyone has their way and I am not making any broad généralisations about anyone else. I did feel validation when I read the seminal work of o toole and some sites which do measure equipment extensively with correlation to performance potential. 
To each their own, although I hope at least some of you may consider these points.

troll out!
Thyname you wrote feeding via usb and I wanted to be sure that the prousb conversion was involved. So if you know more about how your streamer would improve the signal it would be great to hear it. It goes against what msb and other steamer makers are saying but maybe there is something they are missing. I haven’t had the opportunity to listen to this steamer, looks terrific.

kijanki much appreciated. Exactly, I am focused on the fiber connection because it eliminates all electrical interference. What I struggle with is that since the signal is bit perfect and the fiber eliminates noise which would have affected the dac, wouldn’t we be getting data = what was sent? Thanks again, getting late here in Europe.