Magnepan 3.7's versus 20.1's?

Mrscgret,
Something is not adding up here on delivery of your 3.7's. I ordered mine on Nov 7th and took delivery on Dec 9th. They were held up an extra week because they ran out of dark cherry for a week. I'd be demanding some answers from the dealer and placing a call to Magnepan. 3 months is outrageous!

The issue may be the aluminum rails. The wood rails are the same as the 3.6s, but the aluminum sides are new to the 3.7. I got my cherry 3.7s in 3/11 after ordering in 1/11. The dealer did not get his aluminum store demos until late 5/11 due to delays in the aluminum manufacture.

My dealer is pretty upset about this and has called Magnepan. That's where the 2 to 3 more weeks came from. They promised to stay on top of it with repeated calls to them. they are in agreement that this type of wait is rather ridiculous. We're building a speaker here not a house. I don't think I ordered anything too odd for it to be trouble. Mine will be black oak with gray panels. My next step is to start asking for compensation for the extra long wait.

Ok, cancel the last rave. I just got the call. The 3.7's have landed!! I should have them today or tomorrow. Whew.

Mrschret,
I was told 2-3 weeks was the wait when I ordered mine. I heard back right away that they were out of dark cherry, and that they expected a new shipment within a week. There were no surprises, and the dealer made sure and let me know when Magnepan got the new shipment. The dark cherry arrived on schedule, and the speakers went into production immediately. They shipped on the promised date. I had an update on the status at least once a week.
I agree that you are due a customer satisfaction adjustment. I would guess someone at the dealer or Magnepan dropped the ball on getting your order into the system.
Your sales person really should have stayed on top of this. I get tired of hearing brick and mortar shops whine when they fail to provide reasonable customer service.
The upside is that these are just wonderful speakers. I think you will be pleased once you have them.