Straight out of the box doesn't work.

The unit should work. Period. YOU shouldn’t be apologizing for a malfunctioning unit. Seller should be apologizing.

  @bpoletti 
  +1

Is it just 1 red light next to a particular tube or are all the red lights on next to all the tubes on the right side of the unit.If it is only 1 red light next to a specific tube, turn off amp then remove that tube and also remove 1 of the other same size tubes and switch their places if the red light follows the original tube then that tube is bad.If the red light stays on in the same place after switching tubes then either the socket is damaged or there could also be a problem with a bad connection wire inside.I cannot see the amp getting damaged in transit since it is triple boxed, if the boxes were not damaged when you received the amp then it is most likely one of the above causes.

@mc,

Give the "Made in China" a rest already.

I may be mistaken, but I believe the red indicator light on the front panel on the right side means the amp is operating in ultra linear. That is the normal default when powering on the amp. Try switching the amp to triode and see what happens. I expect the right red l may go out and a green light appears on the left? That’s how my Dialogue Premium operates, lights are just in a different location on mine