Two defective pieces in a row - unreasonable to demand refund?

The first unit was gouged to bare metal on the bottom, looked like someone missed the hole when screwing on the pallet. It was definitely new, McIntosh security tape on outer and inner box. Just took in the 2nd unit in to the dealer and they confirmed it's DOA, not even the service USB port was working. Took some time to calm down as suggested and  ended up asking for a 3rd replacement. I like the idea about asking for a DA2 module, I feel it's fair compensation for all the hassle, we'll see what the dealer says. 

It will work out OP. That is saying something though about Mac. This summer will be 50 years with Mac.. I've always loved them.. 25 pieces at my home. 20 are vintage. They hold there value well. IF you figure out a good Mac como, it is just like any other.. When they are right they are right. 

Honestly though, put that "if it's dead again" jingle in his head though..
It wouldn't leave his store without a test drive.. No ifs ands or buts...
Carma DUDE!!! If you smash your finger "Things come in threes" will be out of the way, at least. :-)

Might take your mind off the thoughts about kicking a toad or something...

I been waiting on a phono/tape pre sense November 19, 2020. and still have 2-3 months to go.. YUP...

Time to feed the chickens...

Regards

Get a refund it is obvious that mcintosh is not what it used to be anymore and i have felt that way for a long time.

Much depends if you paid by debit card, or credit Cardas where the card is from 
I tried to get a refund on a defective product ,after it was sent back
and my bank wouldnot back me, horrible little crappy bank 
webster5 cent savings.  If bought buy credit card then file a claim 
tell them you have no faith and waste of time .
tell your dealer to hold off on sending anything .
since they have the product back. The ball is in your court .
if they ship it after you said no put a note on your door in big letters Return auto Sender then you will get your money back.

McIntosh fort sure is not the same ,No longer owned by audiophiles for years now.I sold Mc and parts quality is average at best , nice meters , but Waay over priced . Owned by a Korean company with just $$ profits in mind IMO.