Upscale Audio and Primaluna

How is it possible for someone to call your system "deficient" if they haven't heard it?

I did some research before I settled on a Mac C2700/Ma275 Tube setup and my second choice was PrimaLuna EVO 400. If you look at the PL circuit board it tells a story. Unalytic Polypropylene Capacitors and independent relay line inputs are quality design features. In essence they spared no expense on the circuit design. My decision to go with the Mac was the C2700 PreAmp has a DAC, MC/MM Phono stage which are not available on the Prima Luna line. As far as Upscale Audio, they’re a good outfit but you have to keep in mind that Kevin Deal is a salesman. He’s a techie and he know’s his stuff but in the end, he’s a salesman.

I've learned to give my business to someone who appreciates it. When working with a dealer I look at it as a long term partnership. I want someone I can trust to help me make the best possible choices. When they take care of me I take care of them with my business AND referrals.

end of the day, this pursuit is about the pursuit of music reproduction that thoroughly satisfies the owner/listener

is primaluna the best? well, no... arc is better... yes by a bit ... but there is better than arc still... there is always something better (or at least different, in how the sound/music is portrayed)... the chase can never end, or it can end today - totally up to the listener

like in life, happiness and satisfaction (or the opposite) is a state of mind

if you’re posting here about pl, arc or kevin/upscale ... you probably have a pretty darned satisfying system

companies make gear, need to sell it, salesmen sell, it is what they do... it's up to us when and whether to bite

Yes salesman jobs are to sell but there's a right way ( at least IMO) and wrong way. Every go into a car dealership and they ask you what you are looking for including other brands? Well as soon as they put down that Porsche or BMW or whatever I exit the nearest door. If the dealer says yeah nice choices we'll he has my attention. I'm willing to pay for a better experience and give them my business even if it costs a bit more. People at Upscale lost my business a looooong time ago.