Uber expensive repair at United Radio


Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
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Ya I hate to break it to you Clearthink, but American companies tend to lead the world in customer service, not European, not Asian, not even Japanese, though I still trust their quality. Darn hard to get them to admit there is something wrong with their stuff though when there is. Yup Americans like to complain. Something of a national past time. Nothing changes unless people complain. Ya sure you can get some great service in restaurants in Europe, but if there is a problem, I would rather be in an Applebee's in Georgia than a fancy restaurant in most of Europe.
snratio
... American companies tend to lead the world in customer service ...
Do you have any documentation of that, or is it just your "feeling" that American companies are such leaders? It sure isn't the domestic auto industry that's leading the way - consider that GM was once the world's largest auto maker. Now they rank at #4.
snratio"Ya I hate to break it to you Clearthink, but American companies tend to lead the world"

This is typical, common, every day American pride, bluster, and ego convinced beyond doubt or  question that the American Way is the Best Way as the rest of the world watches what happens in your streets and that famous "Peoples House" with all those dignified leaders on jan. 6. A Great Country!!


as for @cleeds who has comprehensional trouble, challenges and difficulties we were talking about customer service and not product quality pretty much everyone avoids American automobiles.
There ya go for hating on us Yanks. Got to hand it to ya, you have a really distorted view. Ya like a propaganda bot.  We was talking about complaining and that it is a good thing. It leads to change. It why American companies are good at customer service.
It's not the 80's any more. We may be slow to learn at times, but we eventually catch on and build on what came before. Ya may want to look at the J.D. Power short and long term reliability. Everyone can still learn from Toyota, but if ya want a really unreliable car, ya need to buy a European one, or a from European owned company. Unless it costs a fortune, European's can't make anything reliable. Lot's of American vehicles in the top 10. How is them apples for ya?
Listen, I'm a proud American but we did spawn the Pontiac Aztec and the Ford Pinto.