Warning: China-Hifi-Audio.com


I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.



calieng
I jumped on the Buy America train back in the late 80s. The 1989 Camaro had so much major problems that I couldn't be happy enough to trade in with whatever value the dealer gave. All prior vehicles were made in Japan and they were just about trouble free. After that Camaro, I brought not made in America vehicles. No doubt I would buy made in USA whenever I can. I tried again and brought the 2011 Silverado 1500. OMG, nightmare reappear...enough of that. I will never comment anymore anything related to this.

Here is my experience with China HIFI. I did got anxious when no response from dealer after I placed the order. Email responses were no later than a day or two prior placing the order. Mark from here helped reach out to Mr. Lee. Mr. Lee responded and subsequently a few others issues with the amp also got quick responses.

My unit got banged up pretty bad when arrived. The inner box was not taped. That was custom's doing and DHL. The unit smell fresh paint and packaged well. I do wish they continue to pack with tubes installed as before. Tubes wrapped with few layers inside the cage so it probably okay.

The unit didn't power up when first started. The power cable is not tightly connected with the receptacle. It is still loose even I use other power cable. It is temporary hold up with mickey mouse job from available material at home. China HIFI is shipping me a replacement unit but they charge me $5 for it. That should have been no charge but it is minumum and I am okay with that. The noise floor of the amp is much noisier compares to my Audio Research LS2 and Parasound A21 driving the Cornwall IV. I have issue with my power supply line, ground hum is noticeable when I connect equipment to two different outlet. The APC tamped 99.9% of any noise coming out of the CW IV. Hum and hiss much noticeable from the R8. I went crazy buying different brands of noise isolation and power conditioner to suppress noise. The Earthquake Pro APL-200 silent 99% of hum and hiss when connect between the Bluesound Node 2i to the R8. Only if I placed my ear near touch the speaker to hear any noise. My tinnitus is louder than noise from the CW IV using the R8 with the placement of the APL-200.

I look for tubes with low noise rating. The Electro-Harmonic 6SN7 helps some but the RCA VT-299/6SL7 not only increased sound stage, clarity, focus and warm but also increased the signal to noise ratio a few decibels . No more hardness by the lower tremble compares to stock 6LS7.

Over all, this is an excellent intergraded amp. Would I buy from China HIFI? Yes, I would. I also hope they provide better communication and after purchase services. Surely it would increase their cost but it would be a good business to give your customer better satisfaction post purchase.

I would have brought one of the Decware amps if Steve responded to my two emails. Surely he was very busied and emails got lost sometimes. Steve did responded two months later and I already purchased the R8. I will buy an amp from Steve in the future.
We're not talking cars here. So, are you going to buy a car made in China? Yeah, I thought so...
RE: Junk from China. This just isn't the case any longer. Understand and embrace the retail price point vs comparable gear from US manufacturers and its a quick study to determine that the value is there, hands down. Be smart about your purchase with a bail out plan in advance so you can unwind with minimal pain (this is called Amazon lol) in the event things so south (or east in these cases).
Far as product performance, I gave the R100 805 a very in depth sonic review in my current system (which uses a Theta Dreadnaught I SS Amp) and after many many hours and three or four configuration changes, I can't make it sound better than my SS amp. This is of no fault to China, or the design, or the parts quality, or topology, or the glued on face plate (which would likely lasted quite a while if it was handled appropriately during shipping)....
Its because (IMO) its a tube amp, with all its non-linearities, just like every tube amp I've tried to replace SS with over the last 30+ years.
I intend to post a full review in the coming weeks.
For what it is, its OUTSTANDING for the money when compared to the multiples (Like 15K-30K) one could spend for esoteric gear that has near zero (if any) sonic difference.
Sorry you had a bad experience and good warning for everyone.

However its a bit irksome that a comment like "Never order anything no matter how it looks from China." made it into the replies.

Making broad-sweeping statements like that is what turns an informative thread into something less useful.

I am a proud owner of various Topping and Denafrips gear, hasn't broken once, came with 3-5 year warranties and is primarily serviced out of Singapore.