Tubes can be problematic at the best of times, especially when used in designs that operate right up to the boundaries of a tube’s limitations.
I’m glad you found the problem, but I do think it was an unfortunate coincidence that a failure happened at the same you tried the Helix PC
The root cause of the buzzing was the failure of a single tune on one channel. Had there been some sort of power cable related issue it could have impacted multiple tubes on both channels or even worse the entire component
One thing I have observed - Helix cables actually allow solid state components to operate more efficiently, resulting in lower operating temperatures. This is one reason I do not believe the helix Power cable contributed to your issue
One issue I had with my Chinese built integrated tube amp - they used the wrong transformer for the Canadian market - it was rated at 100v and not 120v and as a consequence the heater voltages were 20% higher than the tubes were expecting, so it quite literally "burned through" tubes ever 6 months.at $300 per set. The company didn’t even admit this was a problem when I pointed it out to them and refused to fix the problem. I had it rebuilt and sold it - never again
I now avoid Chinese built products like the plague - I don’t care how good the reviews are!
As for getting a refund on the Power Cable - The Helix PC is NOT the cause of the problem - therefore the builder of the cable is not really at fault here AND it is a custom build - not a stock item than can be resold.
If you want to get rid of it - perhaps one of the readers of this thread will buy it from you - anyone interested?.
Regards - Steve