Two defective pieces in a row - unreasonable to demand refund?

rsf5071,111 posts03-26-2021 12:55pmGet a refund NOW!

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Well not so fast
Best way to handle this is via compromise
Anytime i make a  electronic purchase off ebay, tubes , cdp's etc etc, I always tell the seller just takea   20% restock fee, 
Even if he has a  30 day refund guarantee
We all have to be fair around here.
Yeah I know 20% is a chunck of change ona  big amp.
So lets say 15%, 
10% is too low.
OK 15% + buyer pays return shipping.
well maybe 10% + shipping. 
This is fair N square. 
Lets not start a war over a  few hundred bucks. 
Just move on.....

Ohh I just now see his issue was resolved. Hope my above post is logged in as a alternative method of working out simple solutions. 
Compromise. This is the key.

You bought other products from this dealer and they won’t accept the refund after two defective units? Wow.

You should have an accomplice walk into the dealer pretending to be interested in some Macintosh equipment but they are hesitant because they read this thread.

In an age where many audiophiles buy used equipment and don’t buy new from a dealer, they should be bending over backwards for you. Especially considering that you’re a loyal customer.

Macs really hold their value. Id try to get compensated someway and take the third unit conditionally.

I would have the dealer get a third one but I would make it clear, third strike and I'm out. I would talk to him first and then I would text or email him a summary of your conversation. Start out with "as we discussed...."