A Manufacturer that pays return shipping


Was wondering if anybody knows of a speaker manufacturer that pays return shipping on warranty returns I know sometimes the cost of the shipping exceeds the value of the repair which doesn't make a whole lot of sense to me
terrybbagit
Why would they have to raise their prices are they making audio equipment that's so inferior that they expect to have enough returns to cut into their profit? I think anyone that believes they are making a quality product should not have any problem including return shipping costs on warranty repairs period
It's standard practice within the audio industry for the manufacturer to only pay shipping one way regarding warranty work. If you think it's that big an issue, then limit all future purchases to those companies that are an exception. Or better yet, start up an audio manufacturing firm yourself and provide the high level of service and care you think every consumer deserves. From reading this post you might have at least two potential costumers.
Its interesting I posted this thread just to see if anybody would be able to provide the name of a manufacturer that offers would I consider a full warranty so far nobody has I guess we've come to expect poor service
If you purchased the speakers at retail from a dealer, I would expect the dealer to take care of the return for you. Otherwise, I think it is reasonable to expect to pay return freight. What if you think it's warranty, but an examination by the manufacturer finds you overdrove the speaker motor and it is fried? If they have a free return freight policy they have already lost money on something that is not their fault.

Most speaker repairs can be completed in the field except maybe electrostats and planars. So, maybe just buy speakers from a local dealer and/or stay with conventional driver speakers.
Fine then how about a refund of shipping cost once its found that its the fault of the manufacturer why be penalized for something that is not your fault