Best and Worst customer service?

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Except that it was NONE of those things. Just adding to the list of companies with awful customer service. Oops...hope THAT doesn't offend the mods too.

Best; Herron Audio

Worst: Upscale Audio

@secretguy 

Now I wonder which company you highlighted your poor experience with... 

Just repost m8ty... 

 

Worst: Jungson. After weeks of back and forth two Jungson representatives came out to my home under the guise of promising to replace my defective amp under warranty. It was definitely under warranty. Instead of bringing my new amp as promised they listened and checked and confirmed mine was defective and then having learned as much from me as they could they promised a replacement and left. From that point on they stopped responding leaving my dealer to step up and make good. He told me Jungson never did make him good and he stopped carrying Jungson after that. 

Horrible, horrible company. No surprise. Look who they are, where they are based. Worst ever.

Carver, the phone # goes straight to the president's desk (no not Biden)