What to do when you receive damage goods


What if any recourse does a buyer have if a seller refuses to file a claim or make good on his promise to reimburse ? This has now been going on for months. I purchased a D/A
converter which arrived damaged. The seller (bagels5-Michael
from Lets Make Music) has stated that it will take too much of his time to file the claim with FedEx. Then he promised
to refund the price of the repairs. This hasn't happened and
now he ignores my emails. What a person to do ?
bobspeak
Thanks, Bob, I tried to plead my case with Audiogon many times with fruitless result. Audiogon's position is simple - it is not an arbitrator of any disputes. Since the other party never 'explained' what happened on his end, as far as Audiogon is concerned, there was no case. Furthermore, since the offender obviously forgot to click on "negative" box, the feedback was actually shown as "neutral" despite the fact that he called me a liar. Therefore Audiogon decided not to take any action and thus would not remove the comments against me.