But dually concerning is that even when I crank up the volume on the subwoofer, they sound extremely tame and subdued.It sounds like the volume controls on the subs are set too low. This will help them sound less subdued and also stay on more.
BTW unless they are aligned well with your main speakers, keep the crossover point well below 80Hz. Otherwise they will attract attention to themselves.
If they seem anemic, try moving them closer to a wall. The room boundary effect will give you about a 3dB per octave boost. If you have them against the wall, for that reason they may become boomy.