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Does Anyone Know What is Up with High Fidelity Cables?

Does anyone know what is going on with High Fidelity Cables?  Lately they have had several sales with big discounts and I ordered a cable on October 3, yet to be delivered.  I have never received any information of any type from them and they only occasionally respond to my order update requests with a revised delivery date which they then do not meet.  This has been going on for over 8 weeks now and I wonder what the issue is.  I am told it is machining problems but concerned that the big sales, false promises, and failure to deliver are indicative of more serious problems.  Any insights will be appreciated.  Thank you.

rlawry
ozzy's avatar
ozzy
7,583 posts
 

Well, I am also having concerns. I have left many phone messages and emails. No one ever returns the call or emails. Not a good sign.

I just wish they wouldn’t require the money up front. I will wait a little longer though to see if there is any type of reply before I invoke a refund.

ozzy

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lowrider57's avatar
lowrider57
5,418 posts
 

I waited a couple of months for my MC-0.5 and checked in periodically. They had installed new machinery and also experienced supply chain delays. I received my power conditioner and so did others on the forum (there is a thread in which we give each other updates). 

Some of us believe that new power conditioners were the first products to ship. I'm sure cables will follow. Sucks that they don't reply to you, but I don't think there's any financial trouble with the company.

jehab
10 posts
 

Also have an order from HFC in progress, entering the eighth week since funds transferred and yet to ship. Cables and power conditioners. Not concerned at all. If it arrives before the new year I will be pleased.

lak's avatar
lak
4,724 posts
 

Reminds my of issues when HFC was located in Canada.

Just saying...

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