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Aurender A10 help

Got the A10 yesterday all hooked up and connected to the conductor app. Streaming Quobuz but getting no sound. Coltrane is playing and I see the meter jumping around but alas no sound. Any suggestions?

joeyfed55
hgeifman
2,249 posts
 

I found this in the A10 manual:

“If the Aurender is being used with a preamp or integrated amp that has volume control, it is recommended to turn "Use Direct Output" ON so that Aurender's DAC-level volume control is disabled. In this case the preamp or integrated amp will do its job as the volume controller without confusion from multiple levels of volume control”. 

joeyfed55 OP
85 posts
 

Using direct output, no sound. Rebooted numerous times.

hgeifman
2,249 posts
 

I give up. I have no clue why you are not getting sound. Please contact The Music Room and I also suggest an Aurender Remote Support request. Thanks.

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