Try disconnecting things one at a time. Grounds can be funny. Normally you want to connect the turntable ground to the phono stage. But I went to a new arm where it was the other way around, going silent only with the ground disconnected.
First I guess start with disconnecting phono stage from preamp. Then work your way back. Connect phono stage only- turntable disconnected from phono stage, phono stage not even plugged in. Then plug in phono stage. Then turn it on. One baby step at a time. Then connect turntable ground. Then R channel. Then L.
I doubt it is internal arm wiring but if there is no hum until you connect a phono lead then it could be. But check the individual cartridge connections first. I doubt it will go that far. This is just to give you an idea how to track it down.