Audible Illusions M3B question

My M3B took forever, but has worked perfectly, used no new tubes, and sounds wonderful..Jerry may not even have a 3 person operation, I’m a very satisfied user though, and have not needed anything better than this preamp, especially as my hearing deteriorates… Sad but ubiquitous as another association with the fact that there is no cure for the common birthday, as John Glenn commented.

I said I would post if Audible Illusions issued a refund. Well, here I am. I was happily surprised with a receipt for a full refund this morning. What a relief.

Art also Made good on my L1 deal.

One way of looking at it.

They sell A well built product, I think this pretty much boils down to a single technician so delivery is slow 

Happened on this thread by chance while browsing other audiophile stuff...  Read every single post and laugh-cried all the way through.  I owned the M3A back in the 90's.  In time,  AI announced the backlit knob and stepped attenuator upgrade.  I remember driving my unit to the Pleasanton, CA location once they'd confirmed by phone that the upgrade was indeed possible with the edition I had.  I have long since forgotten how many months I had to wait for the overhauled piece to be returned to me, but reading the stories in this thread I do recall it was a very long time, with excuses made along the way.  Like many here, I did love the M3A before, and even more after those upgrades, but I eventually moved on to better tube preamp offerings, of which there have been many...