Owners of Carver Crimson 275 -Caution/Warning--Potential Increased Risk of Electric Shock


What's going on?:   If you own a Carver Crimson 275 amplifier there is a real potential that your amplifier does not have a proper chassis grounding scheme inside.  There is a type of grounding system involved, but the third prong of the IEC socket (the actual electrical socket on the inside of the amplifier) is left wide open on my amplifier and and at least one other amp that I have virtually confirmed (not firsthand--only through another owner).  

What does this mean?:  If one of the hookup wires carrying power/B+ came loose from its soldered weld and touched either the chassis or something conductive to the chassis and the user then touched the chassis/unit with the power on they could get a significant electric shock. There are some seriously high voltages in this tube amp (like many amps of its topology) and the result could be lethal.

Carver Corporation's Response to Status on Grounding:  I have notified Frank Malitz of the Carver Corporation about this problem.  He responded to me in writing saying the following, exact quotation, nothing more or less:  

"the design is under review with engineering and I'll contact you tomorrow." (F. Malitz)

In the interim, users may be at an increased risk of shock and bodily harm.   I would encourage you to check with an electronics expert or the Carver Corporation for further guidance, as I'm not qualified to say more than there's no confirmed chassis ground in the unit that I have and at least one other unit.  

Finally, unless you are qualified in working with high voltages do not open your unit to check for the ground wire running to the ground prong on the IEC. Please note that doing so with or without a chassis ground should only be done by someone experienced with electronics--i.e. caps must be discharged and care taken to cause an issue.  Seek professional help. 

I'm just a music lover and hobbyist.  I'm merely relaying this information out of concern for the safety of fellow humans. I'm not an expert and perhaps an expert will rule out this identified potential increased risk as non-existent.  For now, I can say that it is my opinion that there is a real reason to believe that grounding scheme might be deficient and I will not be using my amp until this is sorted out.  

I'll report any response from the Carver Corporation as soon as I hear back.  For now, my amp will sit unplugged. 

 

128x128jbhiller

With Bob getting older, it was time for him to focus on what he loved-- his family, his hobby, and designing audio gear. So I recruited EJ Sarmento of Wyred 4 Sound and we bought the rights to the brand keeping Bob as our chief designer-- effective January 2020 . I demoted myself (thankfully) from CEO to VP so I could no longer worry about logistics or paying the bills. Instead, I could focus on product development and building the dealer network as well as dealing with the public directly, something I love dearly. We closed our facilities in Washington state, moving everything to my office in the Chicago area and to our new factory in central California.

 

Unless I am reading the above quote wrong Bob Carver does not own Bob Carver Corporation. Bob Carver is hired on as a designer.

If a refund is being offered for the amp it is being paid by the present owners of the company.

FWIW, reading the first three paragraphs from the post of Frank Malitz on

AUDIOKARMA, Bob Carver was not involved in the production of the

Carver Crimson 275 Amplifier. That would probably included involvement in parts or parts quality.

 

Hi @jea48 , can you explain the takeaway for us from this observation?  Are you saying the B- is properly handled so we do not have to worry about other means of chassis grounding? 

No I am not saying that at all. There are two grounding systems involved. One is the "Circuit Ground". (Internal electronics circuitry ground). The other is the AC mains power Safety Equipment Grounding. (Connection to the AC mains Equipment Grounding System at the main electrical service panel).

Both are connected to the chassis. Though some manufacturers will employ a Ground Lift switch that will lift the signal ground from the chassis when an EGC is used and there is a ground loop hum problem.

If the Carver amp was CLASS II wired, using double insulated power wiring, the only ground connection to the chassis would be the "Circuit Ground". Therein power supply B- and signal ground. The metal chassis has to be connected to them to work properly.

This from the late Charles Hansen:

The only way that the case can provide any shielding for the audio circuitry is if it is connected to the signal ground. In addition, if it is left unconnected from the signal ground, then it will create unwanted capacitive feedback loops (both positive and negative) between various parts of the circuitry. Refer to Morrison's books for additional details.

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Reading the article posted on ASR would indicate that this amp is really a POS..particularly for the money asked…

But it would be more acceptable if it was advertised as a 15 watt amp with a design by Carver at a more appropriate price to its quality. Instead, the company seems willing to risk liability and damages, with the full expectation that enough profits will accrue to off-set the risk. A common business practice these days…

OTOH, could it be possible that the amp discussed on the ASR forum is in fact a fake?? Or that the issues about safety are not in fact part of the design at all...and are not a factor...?? Only real way to know is for Carver, or one of his employees, to rebut the issues and design..and clear the air. Probably not a bad idea to see if this is forthcoming, before any more conclusions are arrived at! 

I'm off this thread now.

Team Audiogon,  

Trying to put this into perspective...

If the amp measures 15W continuous at 4ohm with <1% distortion, it might be fair to say that when driving 8ohm nominal Klipsch Cornwall IVs at 102dB efficiency, the amp sounds or can sound sublime.  Wasn't it David Manley who said that distortion under 1% is not really audible? 

The facts remain though that they likely misrepresented its power (by a bunch) and it has a wonky, outdated grounding scheme. 

Finally, would a GCFI outlet/plug truly make the unit safe?