I recently purchased a pair of Moabs. I am still running them in, but so far have been favorably impressed with the sound.
I recently purchased a pair of Moabs. I am still running them in, but so far have been favorably impressed with the sound.
Perhaps even more impressive, Mine arrived with a missed threaded canister for one of the footers. Although I had received them on a Thursday, the opportunity for set up had not arrived until Saturday afternoon. I sent an email to Tekton and within a few hours Eric Alexander responded, first by email and then by phone call!
Yes, Eric Alexandra himself called me on a Saturday afternoon to help me address a minor issue with my new Moab speaker. What’s more, grateful for this fact, I didn’t want to take too much of his time (respecting the fact it was after all Saturday afternoon) but he was very warm, friendly and helpful. Eric not only coached me on how to re-thread the footer barrel, but give me some tips on setting up the speakers in order to hear them at their best.
i’m with him, trying to respect the fact it was after all Saturday afternoon, but he not only coached me on how to re-thread the footer barrel, but gave me some tips on how to best install them in order to coax the most performance from the speakers.
This kind of responsiveness from a manufacture is no small thing. I have owned ultra expensive Audiophile speakers that for one reason or another were prone to all manner of malfunction. On more than one occasion I was left hanging for months in order to get them repaired, with multiple telephone calls and emails necessary to accomplish what seemed a relatively straightforward repair (and yes, this was many, many years before the pandemic and the current supply chain issues).
On more than one occasion I was left hanging for months in order to get them repaired, with multiple telephone calls and emails necessary to accomplish what seemed relatively straightforward (and yes, this was many, many years before the pandemic and the current supply chain issues).
My current stable of speakers includes avant-garde’s, Tune audio, Martin Logan, and Tekton. They are all very enjoyable in their own ways. I would certainly not call the Tekton Designs “less than” any of the others when it comes to sonic performance and the enjoyment of music. They certainly are different, and true, the Tekton cabinets are unimpressive. But when it comes to making joyful music they are quite good.
Best,
BH
