I think I bought this unit from TMR. This was my exact experience on that specific unit. I way over payed on the front end. I didn't realize I had to pay sales tax on top of it.
I couldn't keep it working for more than 2 weeks at a time. I was constantly on the phone with Arie/Aurender support. Arie was very gracious with his help. I believe I sent it in for service at least 3 times. The last repair they rebuilt the whole unit. I kept it to make sure it worked properly. After that I traded up with an authorized dealer. It ended up okay....but was a horrible purchase and experience while I owned it.