2. digital
  3. 175175-1544

Berkeley CA audiophile is desperate need of help

Hello. My digital system has crashed for the second time

in 6 months. I have been in touch with my DAC 

and server companies. What I really need to do

is connect my Innuous server to another DAC or another

DAC to my server. I contacted 2 local brick and morter 

shops in the hopes that I could bring in my server to rule our

a problem with it. An Innuous dealer said no. Is there any 

one near by who could give me a hand. Might I come to you

with my DAC and hook it up, or might you come to me

with server and or DAC? I am happy to compensate 

for one's time. I am a 'senior ' female with much 

positive reviews here and on the other website.

Did I say that I was Desperate with a capital D?

128x128bander
bander's avatar
bander OP
503 posts
 

@Erik, yes I did. Selfishly they said no.

hgeifman
2,157 posts
 

Does your post mean your Innuous server stopped working twice in 6 months? Once it stops, how long does it take to getting going again? Do you restart it? Is the software on the Innuous server up to date with all updates? Can Innuous customer support help you?

Or, are you saying your DAC stops working? My best guess it is a server issue and not the DAC. I agree that an audio system crashing is no fun but every six months is frustrating but not that bad

is it possible that an album (or streaming) you are playing is defective and that is causing the crash?

+1, Music Lovers Audio in Berkeley.

hgeifman
2,157 posts
 

Are there any Innuous retailers in the San Francisco Bay Area that can help?  If not, call Alma Music and Audio in San Diego for help. 

tomic601's avatar
tomic601
12,911 posts
 

agree Alex at Alma is a super awesome digital guru :-))))

bander's avatar
bander OP
503 posts
 

A San Francisco audio shop sells Innuous.

He said no to my request to bring my server in to check ir out there. 

I have the latest version. It's unclear as to what in the chain is causing the

problem. At this point the only solution is to do what I have requested 

in my post. Thank you for your comments and suggestions.

 

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