Cheers and a big "thank you" to Lenbrook. Distributor of Dali and others.


I bought a pair of Spektor 2s last October. One of the mid/woofers developed a rattle/distortion recently. Louise air shipped me a brand new replacement driver. I had the unit 3 days after I talked to her. Now that's customer service.
shtinkydog

Just to re-double the sentiment regarding companies deserving our business. In January of 2021 i.e. after Christmas 2020, Lenbrook America was very responsive regarding my NAD M33 preamp I was hoping would be a Christmas present. in particular Jim Price of Lenbrook.

Even though the product did not arrive in time for gift giving, I was kept aware of their efforts to meet their obligations all along the way. I was emailed and kept in the loop throughout their supply chain challenges. 

Currently I am in a situation with Magnepan and the vender with me in the middle. LRS speakers on order for over 6 months and now the new LRS plus has been debuted. With no speakers delivered yet and promises from both sides. I'm hoping that Magnepan will step up and make it all right with the "new" LRS plus without having to wait another 6 months.  We'll see...  

JA,

There’s an “n” missing from Jim Price’s name…he’s a legend around here.