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Audio Aero Prestige new trans cannot read cd/sac

My Prestige, equipped with the new Sony transport, has problem in reading CD/SACD. The player simply stops reading, lies quietly, plays no music for a few seconds before it and music resume.

Do any Prestige owner have the same experience as I do?

Thanks.
cattie
cattie OP
15 posts
 
The human voice is reproduced so beautifully by the Prestige. My love of opera lands me on Prestige too.

Just now the "stop-resume" problem happens again! I have no choice but let it goes back to the workshop. Music without Prestige would be like strawberry without cream.
saxman2
99 posts
 
Globe audio is the place to get your answers. They
have great service. 1-800-330-3804 "Jodi"
cattie OP
15 posts
 
Thanks, Saxman2.
peterd
122 posts
 
In my experience the Prestige is very critical of clean discs, no marks,scratches, or other issues.The Transport Laser is extremely sensitive.Also don't forget to remove the disc when not playing.The transport will keep running and the laser will remain active (engaged ).
Hope this helps.
avguygeorge
2,300 posts
 
Thanks for that tip,Peterd.
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