MCintosh MA7900 USB Driver causing Windows10/11 Crash


The Windows10/11 is experiencing intermittent kernell crash when playing music or any sound over the USB port in the MA7900. The Windows driver on the MCintosh web site is like 10 years old. The online support team had me try many things and nothing fixes the problem. Please note that this intermittent problem is present from day one when I bought the MA7900. Is there anyone out there using that configuration without any problems? Any suggestions to get an updated driver outside the MCintosh labs?

128x128jmiqui

Have you tried using the MA7900 without installing the McIntosh driver? On Windows 10/11 you usually don't need a driver.

The MCintosh technical support person explained that for Windows one must use the driver posted on their web site and for Apple laptop no driver is needed. As a result, I never tested without installing the MA7900 USB windows driver. Thanks for your suggestion.

Can you use the compatibility mode to set windows to use the Windows 7 settings? Worked great on my windows 11 computer. I really don’t think Windows 11 is quite ready for prime time yet. I have a new Asus gaming desktop and every 3 weeks or so, it reboots itself and says “recovering from a bug check.”  Wtf? Asus help and Microsoft’s help was garbage.

The problem first happened using a desktop PC running Windows8. I upgraded to a laotop running Windows 10 and the same problem happened. The only two components that remained the same was the USB driver and USB cable. I replaced the USB cable and that did not fix the proble. Upgraded to Windows 11 and that did not fix the problem. The only variable that remain unchanged is the MA7900 USB Windows driver. The kernel crash stop code 0x133 points to a bad driver according to the Microsoft online documentation. It would be nice to know if anyone in the planet is running successfully the MA7900 connecting the USB to any version of Windows system. Thanks for the feedback.

Are you using the built-in USB audio driver for Windows 11?

Try this - go into Device Manager and find the MA7900 (should be under 'Sound, video and game controllers'). Right click then select 'Properties', then 'Driver' tab. See if 'Microsoft' is listed as the driver provider. Then click on the 'Driver Details' button. Check the files listed, one should be something like 'C:\Windows\system32\DRIVERS\usbaudio2.sys'.