watched the video -- well for that fellow, his experience, it’s not good, harbeth needs to clean up its act, lots small companies have had issues last couple years, for obvious reasons
that said, no company is perfect, there are always a small %age of q-c issues that get out even in 'normal times'... for me, i have owned 5 pair of harbeths over the years, recently bought fresh 40.3 xd’s and helped a fellow audiophile buy a set of new super 5+ xd ... no quality issues, and of course, terrific sound... but maybe we didn’t look closely enough? 🤔😁