Service my Belles


I'm attempting to send my Belles pre in for service. However I'm not getting a response from Belles Audio. Is this normal? Anyone out there have a suggestion as to how to send my equipment to Belles for service? I notice there is a address provided on their web site but I would hate to just send it blindly without any contact from them.
kt_88
Going through thins in my mind, and wanting to clear the air..... Thought I would give one last note for the sake of clearing the good name of Dave Belles. We did get everything taken care of, in fact he serviced my pre for free. Now that is MOST EXCELLENT QUALITY SERVICE!

If anything Dave Belles is a most excellent person. And I am the one with the quirks that need to be worked out (%-)~

Thank you Dave Belles!

@kt_88 I know it's been a long time since this thread but do you still have your Belles gear? If not, were you happy with it? I'm purchasing a Belles SA100 amp used an a new Belles pre amp to compliment it. Just looking to see what I might expect.

I spoke to David a couple months ago...he will pick up the phone when he isn't busy.  It might be worth calling him after you get the SA100 to see if you can get a handle on the age of the unit and any thoughts about whether it may be time for service.

Based on all the reviews, everything David makes sounds somewhere between good and great.  I own his 22a preamp and with Mazda NOS 1960s tubes, I can't really gush enough about how great it sounds!