The new LSA Signature 50 Monitor "Disruptive Product"

@grislybutter -- well, I'd agree that the web site design has a strong scent of amateurishness, but then I've seen endless numbers of web sites over the years that fall in that camp.  Underwood has been around for many years and seems to be doing well, and since they only sell on the internet, the amateur web design approach seems to work for them.  I'd guess their way of thinking is, if it works, why change it?  And, like any other retail operation, if you don't like it, you don't have to buy anything from them, do you?

@mlsstl

let’s focus on the facts:

this is an online retail store

let’s put aside the design.

the content and the menus look like a botched middle school project from 1997. I am no web design guru, but I’ve built a lot of web sites, it’s literally less than a day for a student to put together a site like this, in a user friendly format.

The lack of any standards, structure, navigation, formatting is astounding.

But you are right, if customers are OK with this, why change it.

One more thing: I purchased from them, a pair of LSA speakers. It was far worse than any other speaker I tried and for far more money than the competition in the same category. So for me, it does not add up. The money they save on design ($300 to be generous) does not manifest in added value for the customer.

And that’s what tricked me, originally, I thought they their products must be so good, so outstanding that they can afford to not care about the web site. I was wrong.

good learning experience

@grislybutter 

Weird... you say "let's put aside the design" and.....  then you complain about the design.

Sorry you didn't like the speakers you bought from them. You didn't say which model, but many of their speakers have garnered good reviews. But that just goes to show that everyone has their own opinions. Even the most well regarded items have their detractors. Pick any speaker brand -- Harbeth, Devore, Klipsch, B&W, Dynaudio, Magnapan and so on -- and you'll find some who love them and others who think they are overpriced trash.  No surprise that there is the same range of opinions about LSA.

@misstl

No I didn't but let me clarify it for you. (although I spelled it out "the content and the menus")

design - I meant the look of any page - without touching it. In a web site, everything is "designed". What I talked about was not the LOOK but the content, structure,  navigation and consistency. So again, I didn't say a word about background, colors, fonts, images, all that. I wouldn't know where to start.

I had a lot more problem with the speakers than a wrote about. I went very easy on them by keeping it to what I said. They were scratched, (and the slightest touch would scratch them more) I couldn't return them, I sold them for less than half what I paid after a few months of trying everywhere and getting lowball offers. I lost 800 dollars. 

But again, you are right, they may have been fantastic speakers in another room, another amp, etc.

@grislybutter i get your point. i've always thought the same.  the site is a bit sloppy and redundant.  and there's no cart.  you have to call or email this guy to order anything.  you think that's weird?  look at his hours and phone number.  i think he is in hawaii but has a georgia phone number.  very confusing. im not bitching about his products, just his sloppy site.