any lawyers in this forum care to give an advice?


Purchased a pretty expensive speakers outside of audiogon, from a retail store. Arrived damaged, claims denied, been getting the runaround since the purchase date. Last few months, avoiding contact through email, text and phone calls. I’ve been very professional and patient.......any advice or help will be appreciated..This is a problem between the seller and its shipper, not me....I’m just a receiver of damaged item........thankyou

sambo00701

First question did you pay by PayPal ?

how long has it been since you payed for them ?  
PayPal gives you 6 months ,a credit card only 3 months .

please let  us know , and how much $$ did you spend 

Were speakers in their original box ,what brand , they are all important factors.

last possibility is to file suit in the state they were shipped , i had a trial by phone 

I was in MA , the defendant in WA state ,we had a 3way conversation ,I sent all info 

to the prosecutors office  I win the case  and was paid within 30 days . This was about 6 years ago.

Try making a complaint to your attorney general. In NY, this can be done online.  I made complaints against AT&T and an insurance company and actually got results. It’s free and companies generally listen when they get a call from the AG. 

wow, thank you guys for awesome inputs. Yes, package was somewhat damaged. During freight delivery, the driver also stack the speakers on top of another. They are about 200lbs/ each. I took pics of that. I also yelled at the driver. Simply left it stacked front of my yard. Yes, i informed the seller right away. I never signed for the paper, it was forged signature when I requested a copy of paperwork from the freight company. Paid by credit card. No paypal. sorry to disclose, but 5 figure $ item. thankyou Again everyone. Alot of things to consider.

Your first step should have been to refuse shipment call shipping co. and reported damage and that you were refusing receipt. Then you should have contacted the seller and had him report the damage to shipping company to start claim process. Once you took delivery moved into your home snd opened them you list you case. You should have left them in the yard where they were delivered took pictures and also disputed payment with your credit card company.