Just curious if Parasound ever shared what happened to make the amp blow up? They seemed to be able to figure out it wasn’t your fault so thinking they must at least have an idea of what failed.
Not sure what to think or do...
A few months ago, a 4 month old Parasound JC5 exploded and took out a speaker. They were pair of JBL towers and they sounded fantastic with the JC5. Parasound warranty replaced the amp with a new open box after determining I was not at fault. Speakers were long out of warranty so I ended up taking the loss and purchasing new speakers. I got a new set of Wharfdale Elysian 2. They look great but everything sounds terrible with the new speakers and the new JC5. Both the new amp and speakers have about 30 hours on them. I dont think it is the speakers because I tried with a 8 year old A23 Parasound amp and they seems to sound a little better. So either things havent broken/burned in yet or I just got some bad equipment. I hear people tell me it takes 100s of hours, etc, but Im worried and dont expect that big of a change over time. This has been a bad experience for me and I feel like giving up on the audio hobby. $6k on speakers, $6k on an amp yet the acoustic panels on my Sony tv also sound just as good so Im confused.
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@ozzy62 - I have not heard those speakers, but assuming that if the amp is working correctly, then maybe there is some credence to Larry’s comment ?
They sort of need to run their amp on some known speakers, |
I will continue to break them in cautiously.
They don’t know the root cause but one capacitor completely blew along with some other components. My guess is one of the mosfets failed and dumped full line voltage into the speaker since these kinds of amps are direct coupled. I heard a pop and a second later the amp exploded. Speaker drivers smelled like they were burned. Resistance measurement showed millions of ohms on the speaker. It’s completely gone. There are no power issues at my place. I have 3 other audio systems working just fine. Other electronics on the same circuit are fine. Speakers are connected correctly. System worked great for 4 months before amp exploded out of nowhere while listening at low to mid volumes driving an 8 ohm speaker.
The original JC5 was only 4 months old (purchased new from authorized vendor) so I did not try it on the other speakers. I was happy with that setup and didn’t need to try other speakers. With the replacement JC5, I did try other speakers and it is difficult for me to tell since all other amps I have are also Parasound but the older models. They sound different than the JC5 so I cannot compare but I can tell you that the magic is gone. I am playing my system more but I am scared to leave it on all night or while I am at work due to the fear of it exploding again. It’s a phobia now since it happened once. This is the first time an amp has exploded so I fear that but I will leave it playing all the time while I am at home and awake to get some hours on it.
Not any different than my other audio systems. It improves slightly in 1-2 hours but I still find the sound to be lacking by quite a bit in clarity and smoothness. It sounds like something is clogged and not fully open. It sounds a bit gritty as well.
Conditioners, cables are all the same from previous system. They are all working great so they are not the cause of the bad sound.
Thanks - that is what I don’t understand. They assured me unit was new but "inspected" and expect an open box. Not sure why they couldn’t have just gave me a brand new sealed unit. They did not tell me what the inspection was for. I was humble that they were going to send me another unit so I didn’t ask additional questions. That is a long burn in time for your KEFs. If I compare your time to mine, I’m just at the beginning. I do not plan to escalate this or ask additional questions or try to return items as I am tired and just want to move on and accept the downgrade in sound. Perhaps in the future if funds are available, I can invest in equipment from other brands.
No, it was solely based on video and written reviews plus the looks (which I adore). I think there is something wrong or things haven’t burnt in enough but a lower cost A23 amp which is many years old to me sounds better than the JC5 on these speakers. The JC5 is more authoritative but overall the sound on the A23 sounds better and more normal. I do not have any other good amp at the same level as a JC5 to compare.
No - I fear of another explosion. When it happens once, it adds the fear into a person. Sparks / smoke / entire place smelled of burnt electronics. I do not wish for this to happen again ever, especially if I am not home. I have 5 other Parasound products that I am very happy with but 4 out of the 5 are amps that I purchased 7-8 years ago. The original JC5 sounded great so I believe in their products. Please do not mistaken anything I have written as anything against Parasound. I am thankful that they honored the warranty to whatever company polices they use. I was deciding do I even want to list the vendor but I did because I think it is important as this thread can provide good information. My plan is to let them keep burning in and to live with it for the time being but I tell you, my basement system which costs 8X lower in price which consists of big box store bookshelf speakers and an integrated amp to me sounds better.
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Just a little story here; I have been running my system in my bedroom literally 24/7 for almost a year- I have issues- Harbeth 30.1's I bought new in '17 and a Peachtree Nova 300 and Bluesound Node just streaming. The other night, POP, everything seemed to jell and bloom and grow and what -ever fall into place sound wise. I swear this happened, after 5 years. Added power cords and etc recently and whatever. Well, well well you can never tell; you just gotta poke around. Try to stay Zen Man... |
Women wear lipstick and nice dresses, and the keeper rate is about 50%. I would only put looks up the list as something to avoid the haus-boss getting upset over. It could be that the flowery prose was more figurative than literal. |
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