2. misc-audio
  3. 181330-41

I can't believe this.

I have had a Tascam recorder in for warranty repair since October. They claim they are backlogged and have no idea when they can look at it. They claim they are still trying to fix equipment that came in last summer.

But here is the thing that grinds me. They want, " I think they may be able to do a priority service for you, however as I mentioned, most of our service centers that do provide priority service have a fee for it".

This seems like bribery to me.

ozzy

ozzy
ozzy's avatar
ozzy OP
7,652 posts
 

So today the TAP rep calls and says, "if you leave it here for a couple more weeks maybe I can get to it."

Mind you this is after he yelled and hung up on me a day earlier. As much as I would like this recorder repaired, I said, " no, I am tired of dealing with you, please send the unit back".

So, wonder when I’ll get it back?

ozzy

ozzy's avatar
ozzy OP
7,652 posts
 

Just to provide some closure to this adventure, I just received back my unrepaired Tascam unit. About 4 months of nothing from Tascam! Except insults from the repair facilities.

I guess I just cannot express more disdain for a company more than this one.

Please be aware of this before any of you wants to buy a Tascam!

My DA-3000 Tascam unit less than a year old, that was still under warranty, is now basically a boat anchor.

ozzy

woodsage's avatar
woodsage
74 posts
 

TaSCAM!

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