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Qubuz membership issues

So I have been trying to setup a Qobuz account and the basic name/password stuff is done, but every time I try to enter the billing information, Qobuz comes back with a Whoops message. I have tried two different credit cards on an IPhone, an IPad and a Windows desktop. Per there advise, I tried both Chrome and Safari and have cleaned out the cache on all three devices as well.  
Oh and I contacted the credit card companies and they have never been pinged! 
 

Has anyone else in the US had this sort of problem and if so, how did you resolve it?

Thanks in advance!

128x128curiousjim
hgeifman
2,283 posts
 

Unfortunately, I cannot solve your billing issue.

Please send an email to support@qobuz.zendesk.com and ask for help.

 

 

 

soix
9,810 posts
 

Yeah, that sounds very frustrating and sorry you’re having to put up with this.  I’d only say I’ve never had a billing problem with Qobuz and stick with it because I switched from Tidal to Qobuz and never looked back.  Best of luck with this. 

curiousjim's avatar
curiousjim OP
4,938 posts
 

It is frustrating!

I just set up a new email address and tried again and it still keeps giving me a “Whoops” message. If it’s my Wi-Fi, I’d be confused but it’s my cell phone as well.

Oh well.  Amazon works and I haven’t tried Tidal yet.

audphile1's avatar
audphile1
5,440 posts
 

Try Tidal!

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