@tylermunns thank you, i do hope someone got something usefull from all this. You just never know who is buying your stuff, despite him having 100% pos feedback....well so do I! 100% pos since 2004.....
Unscrupulous ebay buyers
Beware if you sell on ebay. I’m probably stating something most already know, but anyhow, I listed a brand new cartridge there which was bought and shipped on time. Buyer receives It, opens it and installs it. He proceeds to play his records. He then messages me that the cartridge has muddy bass and poor channel separation. I advise him to check all alignment parameters, but he insists cartridge is defective, I highly doubt it. I do not accept returns as stated in the listing. He proceeds to pack it up, taking a photo, and states "on the way!"...I again told him that I do not accept returns for a cartridge that is now used...also said that just because you bought something you have never listened to and you are displeased with its sound or performance, does not give him the right to demand I accept a return. I reported him to ebay, as in my opinion he is pulling a fast one. He could very likely have damaged it while installing it. It was brand new pristine condition upon shipping it. I am standing my ground and will not accept a return. If it shows up at my door, too bad. At this point, I can care less if I receive negative feedback, it would be my first. Worse buyer I’ve encountered in 20 years of selling. Man I hate ebay. Honestly, to me it sounds like buyer remorse, not a defective cartridge, plus I am not the manufacturer....he can pound sand.
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@audioguy85 That message sounds pretty unambiguous to me. Nothing too bad overall except one. This seller took my money and didn’t ship the CD until a week later. The vast majority of sellers ship the next day, but whatever, I’m a fairly forgiving sort. |
@tylermunns wow, that's quite the fiasco....I've bought a few discog records, most as described, some not so much...yeah, the wording is a bit odd, but it does say I'm not responsible for any reimbursement to either buyer or eBay. I'll still keep an eye on account. @dill no idea where or how buyer is refunded, all i know is thus far it has not come from me! 😁 |
That worked out wonderfully - I had no idea this sort of outcome was even possible with eBay. I wonder if this sort of "intervention" is reserved for cases where buyers exceed a set number of returns - assuming eBay, like many retail stores, has limits in place to dissuade habitual returners. It would be interesting to see if this individual's account has been sanctioned. I just can't imagine this type of resolution is sustainable for eBay. The other possibility, I suppose, it that a different course of action is implemented when the seller refuses to accept the return (as you've done). Still, I'd sure like to know where the refunded money is coming from. Some type of seller reimbursement insurance, perhaps? ;o) Thanks for sharing your experience. I'm glad it all worked out for you in the end. |
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