Rogue Audio. Reliability issues? Anyone?


I recently have been loving an Atlas Magnum power amplifier. I had a tube go bad, a fuse blow, and now red-plating. All of this could be related. But I am trying to decide if I want to pay shipping both ways ($90 each way), pay Rogue’s $175 bench fee (minimum) and then spend ungodly amounts on tubes that are hard to find.

I have friends, two to be exact, inform me that Rogue is notorious for this crap and their amplifiers are money pits. Is this normal tube stuff? Should I go for it or cut my losses and buy something else. I really love the way it sounds amd I really want to love Rogue. 

128x128nickrobotron

@nickrobotron 

Great! I wish you a speedy and satisfactory resolution :)

I got my 1st tube component about 20 years ago, and in that time I've owned over 100 components - more than half of which had tubes. I understand your trepidation with tube gear, especially given this false start. But if anything, I think I've had more issues with the solid state components. Transistors are far less forgiving than tubes when it comes to high heat and high voltage. 

There are 4 fuses, one next to each trim pot.  Did the one with the bad tube blow?

I've had one KT88 fail in the past 40 years and it took out the surface mount autobias board.

I'm probably not the typical tube owner as I have an hour meter and test and reseat tubes every six months. [about 500 hours]

I must stress that there is more to keeping tube gear going that just bias. A failing tube can either pass too much or too little current. When bias is checked, you should note the existing value, the datetime and the adjustment in a log.

If one tube is going in a different direction than its compadres, it's probably time to take action.

As far as those that claim bias is the only thing that matters, BUNK! You might get away with it in a single ended amp, but push-pull requires equal current change for equal grid change. If otherwise, the waveform is distorted.

And for all you rollers, you can change the sound by accenting or negating mismatch in the driver circuitry with mismatch in the power tubes. SO MARK YOUR TUBES SO YOU CAN PUT THEM BACK IN THE SAME PLACE if you really like the sound!!!

If you have multiple power tube pairs per channel and if you can test your tubes for Gm, you can balance the pairs to improve distortion. AND the match info written on the box ain't necessarily the same as it will perform at different voltages and currents. AND almost certainly not after a thousand hours.

I have happily owned various Rogue Audio products for over 10 years. I have always been pleased with the availability to speak with Nick and even Mark himself. And no issues with product reliability. Surprised to hear the issues you've expressed. Hopefully you can resolve your problems but realize as stated above that tube equipment is an investment in time and money. A labor of love is required but you need to determine if it's worth it to you. But don't be afraid to call back to Rogue. They've always been helpful as far as my experience has gone.