Yamaha Amplifier Warranty Issues

 

roxy54

I respectfully but strongly disagree with your belief that the dealer can or should replace the amp with a new one ...

That’s fine for you to respectfully disagree, but the fact is that such exchanges are not uncommon. Perhaps not in your world, but in the world of consumer electronics (and appliances) it’s not unusual. I’ve benefited from such exchanges personally. It’s called customer accommodation.

As a specific example, I know for a fact that McIntosh has done this.

I don’t remember the last time I had something fixed under warranty, if ever. I have had infant mortality in a TV set, which I returned. Why do things fail so often for others?

But, given that they do, I prefer an amp I can repair myself. So I only buy point to point wired tube amps now.

I do remember while home from college I blew the amp in a console style stereo system (more furniture than stereo) playing Hot Rocks. I took it apart, found the overheated component and fortunately they had one at the local TV repair place. Had it back in service before my friend’s parents got home. that would have been around 1977.

Other components, like DACs, would be harder to repair myself. But they never seem to die. I have a W4S DAC so old that it won’t work with roon because it needs drivers installed on the streaming device--pre PnP.

Jerry

Yes Cleeds, I have had the same experience twice with TV's at big box stores, but when a small private high end store has to pay for inventory out of pocket, it's a different situation. You mention McIntosh. They are known to go the extra mile, and if they back up a dealer and supply a replacement at their cost, that too is a different situation.

@dbagstrick 

@nonoise