Yamaha Amplifier Warranty Issues

 

oldieaudio

They cannot find a refurbished unit to replace mine. So I’ll have to wait till either the parts arrive in 10-12 weeks ...

What does your dealer say?

The dealer cannot do anything as the unit is almost 2 years old,

The service center can repair it with outside of Yamaha parts and can charge me $350 for parts and labour with his 60 days warranty. I'm trying for Yamaha to pay for this 

.

oldieaudio

The dealer cannot do anything as the unit is almost 2 years old ...

There are a few things a good dealer could do for you in this circumstance. He could offer you a loaner, for example. He could offer a replacement unit at his cost with a credit applied for the Yamaha as trade after it is repaired.

There are a few things a good dealer could do for you in this circumstance. He could offer you a loaner, for example. He could offer a replacement unit at his cost with a credit applied for the Yamaha as trade after it is repaired.

They don't have loaners in amplifiers. He can only offer a trade in

The latest update...... Yamaha won't pay for outside parts and even labor. I debated in my mind about the quality of the parts from Yamaha vs outside and having no knowledge about electronics (even though they are only capacitors and resistors) have decided to go for Yamaha parts and simply wait for them. I have experience with auto parts i.e. dealer vs after market and know that genuine dealer parts are superior and longer lasting and am assuming that this would be true for electronics too. Waitng 10-12 weeks for Yamaha parts will be painful but I hope that I've taken the correct decision in the longer run.