Aurender N10 connection with the network

It is very strange your Aurender N10 does not connect to the network.

please do not panic. Since you already rebooted your modem and router, please power down the N10 for 10 minutes and restart it. Ensure all Ethernet cable connections are tight. Please confirm the Conductor App connects to the N10.

if N10 still does not connect to the Internet, please send an email to support@audiogon.com.

please keep us posted

You said your “ Now the HDD’s are doing a restore”. Does that mean your Aurender N10 is connected and working?

Please keep us posted. Thanks.

Plug a laptop into the same CAT5 cable that goes into the Aurender.  See if you have Internet.  It could be the cable or bad port on the switch.

I hope the above suggestions help you get your Aurender N10 to connect to the Internet.  I suggest you spend no more than one hour working on this issue (and maybe less).  

if N10 still does not connect to the Internet, please send an email to support@audiogon.com and ask for help.   Please keep us posted.  

I had similar connectivity problems solved by deleting the app and then downloading it again. Please don't ask why it worked as I haven't a clue. But that was only the start of my problems with the Conductor app on which I am in regular contact with Aurender customer service. Perhaps I will enumerate the issues further in the future especially if they don't get solved.