Used PS Audio Items

why are there soooo many honda civics for sale?  several appear each day on my local craigslist used auto section

why are so many people unhappy with their honda civics??? 

To Po5129

You said it yourself - you have never had to send a piece of equipment in for a repair.

It's easy to talk with customers on the phone.  Good to hear they answered your questions.  try to get one of your products repaired and you will join the large number of former PS Audio owners who will not buy again.

Pre-Covid I bought one of their power conditioners and it degraded the sound quality to me. I called them and PS Audio customer service handled it perfectly and even sent me a return label. I haven’t bought anything since, but do eyeball the BHK’s from time to time and would feel comfortable buying from them again.

PS audio and TMR are in the same town. I have always assume they have a working relationship. If not a closer connection.

ps audio has had a long standing policy of taking in used gear at good values when customers buy new ps audio gear (sold at high retail margins of course, so it benefits them to do this) ... as such they need a respectable well run outlet to then remarket the large number of pieces of taken-in-on-trade used gear -- this is where tmr comes in, they serve this critical function for ps audio...

tmr has a very good company ethos, as does ps audio... they are responsive, you deal with real people, they try to please you, within bounds of reasonableness -- their closeness can be felt in a shared ’dna’ and style, if you will, very positive and similar

i have had (and currently own) several substantual pieces of ps audio gear, have not had any issues... in the one case i asked for some support and some small items, they were very responsive and generous