Sorry to be late to this thread, but yes, when my ARC Ref 150 SE blew at the input fuse and board, ARC refused to take my amp in telling me that they were too backed up. I am the original owner of this amp and had registered it with ARC so I not a happy camper. I got put on a waiting list and was told I would be notified when I could send my amp in and that even THEN, it would 6-8 months once sent in for it to be repaired and shipped back. Btw, to this day ARC has never contacted me to tell me I can send in this amp and this was over a year ago.
I sent some photos of the blown board to my local tech, Dan Abell of Abell Audio here in Columbus OH. He had worked on my previous ARC amps and I should have just gone to him in the first place. The burned circuit board had me thinking only ARC could properly repair it. Dan repairs mostly guitar amps, most of which are tubed. Columbus OH has a fair amount of musicians and Dan has seen everything. For him, repair of my Ref 150 SE was easy. I am guessing he saved me well over $2,000 in repair cost-my cost of repairs was just over $1,000.