Has anyone lost a KEF tweeter?

How did the repair turnout?

I believe I just lost both tweeters in my pair of reference 1’s

I haven’t called KEF yet, will on Monday.  Also I’m in California, I hope I don’t have to send these to NJ

After answering questions and hearing that this almost never happens, I sent it in (I paid shipping) and they fixed it. (I believe they replaced the UniQ) and they shipped it back.

All the best.

It's surprising to hear of Kef tweeters failing as bulletproof as my experience has been.

One way to solve this if you do not want to do it yourself is to contact a good audio shop in your area and see if they have a tech who can come over to your place.

When I had my adventures with the Thiel CS3.7, which also had a busted tweeter/mid issue like the KEF, I had the seller of the speaker pay for a tech from the local shop to do the fix (soldering). I found other issues and since I had seen how the tech did it, I went about repairing the other issues myself. The speaker sounded perfect after the multiple issues were resolved. I measured the speaker to confirm.

One thing that helped me was that the Thiel drivers did not need any calibration after installation. I had tweeter issues with my very old Ravel Salon 1 and Ravel asked me to ship the speakers back to them since they said they needed to be tested after a tweeter replacement. A real PIA since the tweeter failed 2 times.

@steve59 

Yeah, that’s what I thought when I bought the Ref 5’s.

But…