Warranty repair wait times - serious industry problem??


I'm looking at buying a used amplifier that needs some work, and lucky it's still under warranty. In researching places to get work done it's horrifying to learn that it could take two or three months after speaking to a few places.

Is this a widespread problem in the audio gear repair world? That's really bad.

emergingsoul

If this is such a crisis ("horrifying") for you why buy an amp that you already know needs work?

Basically it's unfortunate because I would like to buy an amplifier and now I learned because of the declining workforce to service audio gear it presents another problem.

Why would anybody buy used gear when servicing is needed and in many cases it's probably a good idea.

I think manufacturers have some serious issues finding Labor and having the willingness to pay appropriately to service their products. And this is after charging more money for their products and then they don't wanna pay for obligated warranty service work.

Warranty repair centers probably don't make much money off of warranty work as they prefer straight repair work. low priority work for them. I think manufactures are going to have a serious problems in the future if they don't care of their customers.

Everybody suffers because the guys in the back office want to boost the profit margin in the short term without regard for longer-term consequences. 

I had a Tascam recorder that was at the warranty repair service for over 4 months. I was told some people had been waiting for over a year! Sorta of like a badge of honor?

Anyway, they said if I wanted to pay extra, I could move up the waiting line. I ended up taking it back unrepaired and now use it as a boat anchor.

So, as much as I can, please DO NOT buy anything from Tascam!

ozzy