I agree that filing a damage claim is the right way to start; I just think the OP has to be realistic about what the end game is. If the speakers were broken, like Jdoris' furniture, that would be a very different matter. Cosmetic damage to a single speaker that remains fully functional and which is no longer in production is unlikely to get a sympathetic response from an insurance adjuster. They will depreciate the speaker and most likely offer a small fraction of the depreciated value, as long as the speaker still works. If you go into this assuming that they owe you a new pair of equivalent speakers, you're very likely to suffer through a long, frustrating, high blood pressure inducing process that will not get you where you want to be. It's a matter of having realistic expectations. If the mover or their insurer steps up to the plate, great. But don't count on it. Just my opinion. YMMV.