Thank you for your reply. The only problem I have with all this is that it's so very difficult and confusing to implement. I've heard horror stories from others when trying to work with their current equipment and this Baach stuff.
The website is terribly terribly confusing in terms of trying to figure out how it can be integrated into your system. Maybe it's a good thing but it's just too darn demanding to figure it all out and they need to do a better job describing how it fits into your system.