Thin Line Between Critique and Courtrooms: A Dialogue on the Recent Audiophile Drama

I worked at place that got negative reviews and got sued also and lost. They are still in business. So I say that is not true. If you think this way, you should not be facing any customers, because your ego can’t deal with a bad reaction.

You are putting onus on the reviewer, not yourself. You blame the reviewer, not what is made. I worked in QC/QA for a long time so I know about commercial products.

Just because a review is negative, does not mean it isn't deserved.

@botrytis While I agree with most of this, your statement about what I'm doing or how I deal with customers isn't correct nor does it describe who I am.

Most of the negative reviews I've read that were undeserved were not about my products. For example (one I've already given), Gryphon: the reviewer wanted them to give him a very expensive set of amps. When they didn't, he published a negative review. I was there in the room at CES when he threatened them.

Again though, your last statement is not what I was talking about.

Wow so many people eager to take a swing at Eric at Tekton. Kinda like the Salem Witch trials. Every man, woman and child throw a rock at the woman going through the gauntlet.

from the Op” And crucially, what does this mean for the future of honest, independent audio reviews?” I have not seen one. I am always skeptical of YouTube reviewers and some admit it’s a part time job for them to supplement their income. I don’t pay attention to these reviewers, honestly. But I COULD SEE where they can hurt a company who makes the product they review.

@2psyop I couldn't disagree more, based on what I have read. Tekton had provoked it, people (here) have been reasonable and pretty soft on Tekton. He kept throwing rocks at the window until he broke it and he didn't stop there, he went around the house and broke all the windows. We are just acknowledging it.  

@2psyop ,

Wow so many people eager to take a swing at Eric at Tekton.

Yep, guilty as charged. I’m always willing to call out arrogant bullies and that is how this man consistently acted. I have never denigrated his speakers as I’ve never heard them, nor have I ever denigrated his company or employees. As for the rest of your post, I don’t think you would have replied the way you did if you gleaned the facts of the case. Then there’s the laughable attempt at Tekton damage control that just threw napalm on the fire. He’s shot himself in the feet so many times while back peddling when his bullying threats set off a firestorm of negative press I don’t think he’ll ever need to buy another pair of white New Balances again.

I can’t stand bullies like Eric. Those low blow tactics are why the world is so nuts these days. Everyone’s trying to threaten lawsuits and as a result, we have to deal with all these absurd laws and regulations. Eric knows what he was doing, making absurd demands like a self righteous fool. He knows it backfired and it did because he’s a hothead. Can’t stand those types.