Thanks everyone for the responses and very sad to hear. It is also tragic to note that a legendary name in our beloved industry cannot support basic customer needs and voicemail boxes are filled out. No matter what, unacceptable. My unit is already sitting with RJ audio video in hackensack and he cannot figure it out. I just have to go the transformer route or sell the unit i guess…
Help - is Krell dead?
Hoping to get some cues from other owners. I have an older Krell KAV 280 CD Player that I really like. I am moving to Europe and tried to contact Krell to see if it can be switched to 220v (it is already 50/60hz). (Yes, i could buy a step-down transformer but i prefer converting it internally). No one picks up phones, the voicemail to some guy called Tim Rogers is full. Emails to servcie go unresponded. Does anyone know if there is some way to contact Krell? Dealers I have tried in NJ are also unable to help.....it is so strange. Many thanks for any help.
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I used George Meyer AV in Los Angeles to modify my Krell gear to UK standard. Quick turnaround, although it is across the country for you. They are Krell factory Authorized repair center. Also, you are spot on not wanting to use a (Step-Up) transformer. They introduce noise in to the system, as well as add to the utility bill, which, in the Uk are much higher than the states. Hope this helps. |
@gotolondon2 thank you!! I am contacting them today. My Zesto pre already made a trip to California for the same reason so no big deal. Personally for me a hideous black box with flashing lights sitting near the rack is not desirable… |
@invalid from what i gather 50 vs 60hz won’t make a real difference to listening experience in a CDP, i just have to convert the voltage. If that is incorrect, anyone, please comment. Thanks |
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