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Help - is Krell dead?

Hoping to get some cues from other owners. I have an older Krell KAV 280 CD Player that I really like. I am moving to Europe and tried to contact Krell to see if it can be switched to 220v (it is already 50/60hz). (Yes, i could buy a step-down transformer but i prefer converting it internally). No one picks up phones, the voicemail to some guy called Tim Rogers is full. Emails to servcie go unresponded. Does anyone know if there is some way to contact Krell? Dealers I have tried in NJ are also unable to help.....it is so strange. Many thanks for any help.

musicmatters1206
bondmanp
1,804 posts
 

@gotolondon2 My whole system is a bunch of "hideous black boxes with flashing lights" 😆

musicmatters1206 OP
48 posts
 

@cleeds 

@gotolondon2 

Thanks

Sounds like either switch to 50hz if that is feasible (i will ask the dealer) or time to sell the unit…

Luckily everything else i have is 50/60 and either universal version voltage or already converted to 220. I guess time to get a new transport…

soix
9,361 posts
 

This is a prime example of the Audio Gods pleading with you to just move on.  Best of luck. 

Ag insider logo xs@2x
jji666
525 posts
 

Just for the record, CDs are not a different standard in Europe.  DVDs and Blu-rays do have different zones and will only play with equipment for that zone, albeit there are hacks for many players.  CDs have no such "protection."

My suggestion: get a streamer and a DAC and forget about CDs! 

invalid
1,148 posts
 

@musicmatters1206 the microcontroller will make the unit stop working if it’s set up for 60hz and it is used on 50hz. That’s how krell set up most of their equipment to counter grey market sales. I’m not saying your CD player has that, but it might.

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