Help - is Krell dead?
Hoping to get some cues from other owners. I have an older Krell KAV 280 CD Player that I really like. I am moving to Europe and tried to contact Krell to see if it can be switched to 220v (it is already 50/60hz). (Yes, i could buy a step-down transformer but i prefer converting it internally). No one picks up phones, the voicemail to some guy called Tim Rogers is full. Emails to servcie go unresponded. Does anyone know if there is some way to contact Krell? Dealers I have tried in NJ are also unable to help.....it is so strange. Many thanks for any help.
@jji666 - Thank you for the clarification. I used my Denon DVD player as my CD Player and was told I shouldn’t bring it to the UK. I didn’t realize they meant the zone was just for movies - although I have a ton of concert discs. I feel really stupid now as I also left my CD’s in the states as well. Now I have to bring those back with me next time.
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Usually Krell gear has three red switches inside. They are easy to access. Just remove top cover and you will see them close to power section (sometimes the switches are "hidden" with glued black plastic covers on top of the swithes. .Just take those away). In all my Krell gear (about 25 units) the settings of those switches shall be 2-2-2 for 240 Volt. I do not have the KAV 280cdp but the KPS30i cd player and it has those three red switches inside. The setting 2-2-1 is usually for US standard, 120 Volts. I live in Sweden where we have 230 Volt, 50 Hz as standard. I have bought several poweramps from the US and never had any problems changing the voltage from 120 to 240 Volts. The only problem I have faced was with a couple of Krell FPB 300cx poweramps. They are locked to 60 Hz and needs a new IC to accept 50 Hz. Those wonderful Krellamps are the only ones of all Krell gear I have that needed the IC change. Take you player with you to Europe!!! There are plenty of Krellservice places in Europe. Some certified by Krell, some not. Look for the certified ones (of course). Good Luck! Mikael Sweden Edit: You can easily change the switches yourself but then you must be 100% sure that 2-2-2 is the correct setting for 240 volts for your KAV 280cdp If you have Facebook you can join the group "Krell owners and enthusiasts group". It is a serious group where members and some Krell employees and retired Krell employees answers questions. Highly recommended. |
@dclone Mikael can't thank you enough! Its quite amazing how few people know this stuff. I spoke to another shop today and he said he will build a new transformer! I will take your note to the local tech who already has the CDP and lets see what he says. Really appreciate...I am moving to Italy and very pleased to hear about the network in EU...thanks again |
"Thanks everyone for the responses and very sad to hear. It is also tragic to note that a legendary name in our beloved industry cannot support basic customer needs and voicemail boxes are filled out". Wow. He really had the balls to put this out there. This is one of a variety of reasons why sales people within the hobby don’t talk to or bother with some of the whiners who walk into their stores. They can probably spot a me me me a-hole at 50 paces. ’Look, I’m a good person, really, and I’m sorry to hear the owner/founder is dead. So tragic...but what about me & my question’??
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