High End Repair in Phoenix


Does anyone in the Phoenix, AZ area know what is going on (or not) with "High End Repair" in Phoenix? I took a small project to James (at least the person I talked to claimed to be James)  and now can't get any response from him via email or voice mail. The "store" location is strange in that the street side seems to look more like a back entrance. Please reply if you know what's up with that outfit.

Ag insider logo xs@2xmwh777

Thank you for that valuable feedback. Glad he was able to resolve your issue in such a professional and timely manner. Good turntable guys are hard to find.

I'll continue to recommend him.

mwh777, I'm wondering if you were able to get your unit back by any chance.

 

I shipped a Line Magnetic LM-508ia amp to James in July of 2022.  Over two years, 55 emails, and several phone calls later, and I have yet to have any indication of when it may come back. 

 

I've even gone so far as to ask for it back in whatever condition it may be in, but the deadline on that has come and gone as well.  I'm a 5 hour drive away, and would really like to avoid the road trip to pick this thing up in person if it can be avoided.

I have used James at High End Repair 5 times in the past 8 years as I am nearby. He has always done excellent work! My Thorens TD160 has never sounded better after Jim tuned it up.

He has mentioned some challenging health issues with his family and his move to new location, so I hope that is finally going well.

BUT, James you have had my Mitsubishi Tuner for over 2 years, please contact me about this. I really want it back.