Fed Ex used to be the best and now they’re the worst in my experience. Have had the best experience with UPS most recently. Amazon is good because they take a picture of the delivery to confirm where it was left.
Beware - FedEx Drivers are forging signatures for delivery confirmation
In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.
It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.
Things are getting worse and worse these days!
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@onhwy61 My brother-in-law worked at UPS as a delivery driver, he was paid well. |
I do a little custom work and ship with USPS. I, knock on wood, have never lost a package. I print barcoded labels and insure my package with an ample supply of tape. I occasionally have people who have had a bad experience insist on UPS, or insist on fedex. This will last until they have a bad experience with the new shipper-of-choice. 99% of all problems with shippers is a result of inadequate packaging or poor address labeling. Jerry |
- 84 posts total