AUDIOGON and REVERB No Protection

Reverb offers a type of insurance option to the seller for a cost; they'll take care of any issues that arise with shipping for the person making the sell.

May be one of the possible reasons for the service received as the purchaser.

My last seller had the Audiogon insurance, it is worth-less............When they found that the amp was poorly pack they declined all claims..........When you buy a policy you just waste your money be cause if the damage is caused by you they won’t pay.....Its no different with UPS or Fed-ex, you pay them for insurance and you really get nothing.................Fed-ex never pays !!! Most of the items I buy are over 1000.00 and you would be surprise how few times I have ever collected.......Actually never.......There is really no solution if someone doesn’t pack something well........You will generally lose unless you buy on E-bay, Ebay always pays.............W

And I will say that Reverb has made a much bigger effort to return my money for damaged goods.......One of the problems is to get through the paper work , which almost looks like it is designed to confuse..... I buy a lot of items that don't travel well so If you shipper doesn't pack properly, so you have a big chance of losing everything...........W

Never use paypal or a debit card. Both directly draws money from your account. If you have an issue no one cares because its your money. If you use a credit card, its the banks money. You'll get a lot more help to recover your loss.

I have always found PayPal quite helpful ....